Students are advised to begin the complaint process at the institutional level. Standard inquiries or concerns such as those involving admission requirements, financial aid, educational programs, etc. should be addressed directly to the appropriate office at Dragon Rises College.
In communicating specific concerns, complaints, and grievances, students should follow the established policies and procedures outlined in the Academic Catalog (p. 25, link) and the Student Handbook (p. 16, you may request a copy from Student Services).
Grievance Resolution
A student with a complaint regarding any member of the college community is encouraged to first discuss the concern with the involved party directly, be it a fellow student, Faculty, Staff, or Administration. If the student is not comfortable talking about the concern directly with the other party, or if the issue is not resolved through informal discussion, the student should contact the Director of Student Services as quickly as reasonably possible. Contact Information:
Director of Admissions & Student Services
4815 14 St W
Bradenton, FL 34207
admissions@dragonrises.edu
The college’s policy on student grievances outlines the process for resolving a complaint within the college. Please refer to the policy for next steps and timelines.
If a student has exhausted the college’s Grievance Procedure and does not consider the grievance resolved, the student may submit a complaint to the Accreditation Commission for Acupuncture and Herbal Medicine (ACAHM) after reviewing the Formal Grievance Process (link) and using the available form (link).