Students are advised to begin the complaint process at the institutional level. Standard inquiries or concerns such as those involving admission requirements, financial aid, educational programs, etc. should be addressed directly to the appropriate office at Dragon Rises College.
In communicating specific concerns, complaints, and grievances, students should follow the established policies and procedures outlined in the Academic Catalog (p. 35, link) and the Student Handbook (p. 34, you may request a copy from Student Services).
Grievance Resolution
A student with a complaint regarding any member of the college community is encouraged to first discuss the concern with the involved party directly, be it a fellow student, Faculty, Staff, or Administration. If the student is not comfortable talking about the concern directly with the other party, or if the issue is not resolved through informal discussion, the student should contact the Director of Student Services as quickly as reasonably possible. Contact Information:
Director of Admissions & Student Services
6815 14 St W
Bradenton, FL 34207
admissions@dragonrises.edu
The college’s policy on student grievances outlines the process for resolving a complaint within the college. Please refer to the policy for next steps and timelines.
Any student who is dissatisfied after following the college’s internal process may submit a complaint to the Commission for Independent Education (CIE), Florida Department of Education, 325 W. Gaines St., Suite 1414, Tallahassee, FL 32399 (888-224-6684).
The complaint can also be filed with the Accreditation Commission for Acupuncture and Herbal Medicine (ACAHM). ACAHM is located at 500 Lake Street, Suite 204, Excelsior, MN 55331. Phone (952) 212-2434 ~ Fax (952) 657-7068, www.acahm.org.
Grievance forms are available from the Director of Student Services.